Payment Policy

At Daisy Drift, we aim to provide a secure and straightforward payment experience. This Payment Policy explains the payment methods we accept, how payments are processed and other important information relating to purchases made through our website.

Accepted Payment Methods

We currently accept the following payment methods:

Visa
Mastercard
Maestro
American Express
Apple Pay
Google Pay
Shop Pay
UnionPay

PayPal is not accepted.

The payment methods available to you may vary depending on your device, browser and the options displayed at checkout.

Currency

All prices displayed on the Daisy Drift website are shown in Australian dollars (AUD) unless otherwise stated.

Your bank, card issuer or payment provider may apply additional fees or currency conversion charges if your payment method is linked to an account using a different currency. Any such charges are determined by your financial institution and are outside the control of Daisy Drift.

Payment Processing

Payment is required at the time your order is placed.

When you submit an order, your selected payment method will be processed through the secure payment services available on our website.

Your order will not be considered successfully placed until the payment has been authorised or otherwise confirmed by the relevant payment provider.

Secure Payments

We take reasonable measures to provide a secure online shopping experience.

Payment transactions are processed through secure third-party payment providers. Daisy Drift does not need to directly store your complete payment card details in order to process your purchase.

Payment providers may process your information in accordance with their own security standards, terms and privacy policies.

Billing Information

You are responsible for providing accurate and complete billing information when placing an order.

Please ensure that the information you provide, including your name, billing address and payment details, matches the information associated with your selected payment method where required.

Incorrect or incomplete billing information may cause your payment to be declined or your order to be delayed.

Payment Authorisation

All payments are subject to authorisation by the relevant bank, card issuer or payment provider.

If your payment is declined, please check that:

Your payment details have been entered correctly;
Your billing information is accurate;
Your card or account has sufficient available funds;
Your payment method has not expired; and
Your bank or payment provider has not restricted the transaction.

If you continue to experience payment difficulties, please contact your bank or payment provider for further assistance.

Payment Verification

To help protect customers and Daisy Drift against fraud and unauthorised transactions, we may take reasonable steps to verify an order or payment.

In some circumstances, we may contact you to confirm information relating to your order before it is processed.

If we are unable to verify a transaction where verification is reasonably required, we may delay or cancel the order and issue an appropriate refund where payment has already been received.

Order Confirmation

After successfully placing an order, you will normally receive an order confirmation using the email address provided during checkout.

Please review your confirmation carefully and contact us at info@daisy-drift.com as soon as possible if you notice an error.

Payment Errors

If you believe you have been charged incorrectly or more than once for the same order, please contact us at info@daisy-drift.com.

Please include your order number and a brief description of the issue so we can investigate the transaction.

Refunds

Approved refunds will generally be issued to the original payment method used for the purchase.

Once a refund has been processed by Daisy Drift, your bank, card issuer or payment provider may require additional time to make the funds available in your account.

Refund eligibility is subject to our Return and Refund Policy and your rights under the Australian Consumer Law.

Cancelled Orders

If an order is cancelled before fulfilment and payment has already been collected, an appropriate refund will be issued to the original payment method.

If you would like to request an order cancellation, please contact us as soon as possible at info@daisy-drift.com.

We cannot guarantee that an order can be cancelled after it has entered processing or has been dispatched.

Taxes and Charges

Applicable taxes and charges, where required, will be reflected in the pricing or checkout information presented to you before you complete your purchase.

You will have the opportunity to review the total amount payable before submitting your order.

Australian Consumer Law

Nothing in this Payment Policy excludes, restricts or modifies any rights or remedies available to you under the Australian Consumer Law or any other applicable law that cannot lawfully be excluded.