Terms of service

Welcome to Daisy Drift, an online fashion store operated from 101 Gateshead St, Craigieburn VIC 3064, Australia. These Terms of Service set out the rules for using our website and purchasing from us. By browsing our site or placing an order, you agree to the terms described below. Please read them carefully so you know where you stand.

1. Online Store Conditions

By using our website, you confirm that you are at least the age of majority in your state or territory, or that you have given us consent to allow any minor dependents to use the site. You agree not to use our products or services for any unlawful or unauthorized purpose.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content, excluding payment details, may be transferred unencrypted and may involve transmissions across various networks. Payment information is always encrypted during transfer.

3. Content Accuracy and Timeliness

We do our best to keep the information on our site accurate and current, but we are not responsible if material here is not entirely complete or up to date. Any reliance on the content of this site is at your own discretion.

4. Changes to Products and Prices

Prices for our products may change without notice. We reserve the right to modify or discontinue any product at any time, and we are not liable to you or any third party for any such change or discontinuation.

5. Product Information

We aim to display our products and their colours as accurately as possible, though we cannot guarantee that your screen will show them exactly. Slight variations in colour, texture, or appearance may occur and are not considered faults.

6. Account and Payment Information

You agree to provide current, complete, and accurate purchase and account information for every order. You also agree to keep your account and contact details updated so that we can complete your transactions and reach you when needed.

7. Third-Party Tools and Services

We may give you access to third-party tools that we neither monitor nor control. You acknowledge that we provide access to such tools as is, without any warranties, and that your use of them is entirely at your own risk.

8. Third-Party Links and Content

Some content or links on our site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of these third parties, and we are not liable for any harm related to them.

9. User Contributions and Feedback

If you send us ideas, suggestions, or other feedback, you agree that we may use them at any time without restriction or obligation to keep them confidential. We value your input and may act on it to improve our store.

10. Personal Information

Your submission of personal information through our store is governed by our Privacy Policy, which explains how we collect, use, and protect your data.

11. Errors, Inaccuracies, and Omissions

Occasionally information on our site may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, or availability. We reserve the right to correct any errors and to update information or cancel orders if any detail is inaccurate, at any time and without prior notice.

12. Unacceptable Uses

You may not use our site or products for any unlawful purpose, to violate any regulations, to infringe on our intellectual property or that of others, to harass or harm anyone, to submit false information, or to interfere with the security of the site. We reserve the right to end your use of our services for breaching any of these conditions.

13. Disclaimers and Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. To the fullest extent permitted by law, Daisy Drift is not liable for any indirect, incidental, or consequential damages arising from your use of our products or services.

14. Indemnification

You agree to indemnify and hold harmless Daisy Drift and its partners from any claim or demand, including reasonable legal fees, arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

15. Severability

If any provision of these Terms of Service is found to be unlawful or unenforceable, that provision will still be enforced to the fullest extent permitted by law, and the remaining provisions will continue in full effect.

16. Termination

These terms remain in effect unless and until terminated by either you or us. You may end this agreement at any time by ceasing to use our site, and we may terminate it if we suspect you have failed to comply with any term.

17. Complete Agreement

These Terms of Service, together with any policies posted on our site, make up the entire agreement between you and Daisy Drift, and they replace any prior agreements or understandings.

18. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of Australia.

19. Changes to Terms of Service

We may update these Terms of Service from time to time. The most current version will always be posted on our website, and your continued use of the site means you accept any changes.

20. Returns and Refunds

We want you to feel completely at home in your Daisy Drift pieces. If something is not quite right, returning it is straightforward and stress-free.

You have 60 days from the day your order arrives to request a return. To be eligible, items should be unused, in their original condition, and returned with all of their packaging. There are no restocking fees.

To get started, email info@daisy-drift.com with your order number and we will guide you through the process.

Return shipping costs are the responsibility of the customer. We recommend choosing a trackable shipping method, as it gives you peace of mind and helps your parcel find its way back to us safely.

Prefer a different size or style? We are happy to arrange an exchange. Just let us know what you would like when you reach out.

Once your return arrives and passes a quick inspection, we process your refund within 7 business days. Keep in mind that your bank or payment provider may need a little extra time before the funds appear.

21. Contact Information

If you have any questions about these Terms of Service, you can reach us at:

Daisy Drift
101 Gateshead St, Craigieburn VIC 3064, Australia
info@daisy-drift.com

You are also welcome to follow Daisy Drift on Facebook, where we share new arrivals and a little everyday inspiration.

Thank you for choosing Daisy Drift, and for letting our pieces drift their way into your everyday.